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Additional Information

 

Bill Pay

Online Bill Pay with Credit/Debit Card

All credit/debit payments are charged a 3% convenience fee by our card processor.

NEW CUSTOMERS

New customers MUST fill out the New Customer Utility Agreement for sewer and water service, in-person at City Hall located at 104 1st Street in Moro, Oregon. A deposit must be paid before service will be turned on.

SCHEDULE

Bills/statements are generated/mailed on the 25th of each month. Payment is due by the 10th of the following month.

Late Fees will be assessed if payment is not received by the 11th of each month.

As of March 01, 2020 late fees will be $10.00 total per service address account/per month.

Door Hanger/Delinquent Shutoff Notices

If you receive a Door Hanger/Shutoff Notice from the City, the City charges $10.00 total per service address/account per month.

Please be aware that the door hanger/delinquent shutoff notice is applicable, in addition too, the late payment fee each month.

PAYMENT OPTIONS

Payments can be made via cash, check, or credit/debit card.

You may drop off cash payments/or checks, in person, at City Hall during normal business hours, located at 104 1st Street in Moro, Oregon.

Check payments can be sent via mail, or placed in the utility drop box located at the front of 104 1st Street, Moro, Oregon.

DO NOT PLACE CASH PAYMENTS IN THE UTILITY PAYMENT DROP BOX!

Credit/Debit Card payments can be made online, or via the Apple or Android cell phone mobile pay app. Payments are processed by PayGov.US 


Make an Online Payment: You Will Be Directed to our Credit Card Processor Website


See the following for information on the mobile pay app: Mobile Pay Instructions

Mobile Pay App Google Play


Mobile Pay App- Apple App Store 


With the Mobile Pay App you will be able to create an account store account info, quick payment settings, create payment reminders via email, or text, as well as get receipts.

City of MORO PLC/Payment Location Code: 38438

With Online or Mobile Bill Pay you must put a comment for what/where the payment is for, whether a utility bill, or general city fee such as a land use application.

All credit/debit payments are charged a 3% convenience fee by our card processor.

Returned checks will incur an NSF fee of $25.00 per utility account.

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